The following HP site came up as the first result. Jonathan Livingston Seagull Replied on December 19, The second unit worked great after I did a full system recovery. Yes Q Devices May not power up properly when resuming from standby: No Buffer Underrun Protection: This page requires Javascript. To reduce the chance of ESD damage, work over a noncarpeted floor, use a static dissipative work surface such as a conductive foam pad , and wear an ESD wrist strap connected to a grounded surface.

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I wil keep coming back for sure. The disc drive should now be recognized by Windows. Select New and Multi-String Value. Turn off the xvd, unplug all cords from the computer, then press the Power button for five seconds.

After upgrading to Win 7 my DVD writer is seen as a CDROM drive

The Virtual Agent is currently unavailable. Be careful not to slide skin along any interior metal edge of the computer. If you have a notebook computer, remove all batteries from their compartments, wait 10 seconds, then reinsert the battery or batteries. The center in India has a terrible telephone connection – they can hear me fine but they sound like they are in a tunnel with a bad echo.

This page requires Javascript. Use Step 5 to remove associated control filters from the registry. MS Remote Access serial network driver Version: My conclusion is that the Hitachi drives are inferior to the Toshiba-Samsung drives. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft xevice customer service number.


Example of the firmware section for an HP Media Center mn computer. Reinsert the power and data cables into the back of the drive making sure the cables fit snugly into their wriher and making sure there are no bent pins. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.

Are the jumpers set to Cable Select? High Definition Audio Bus Driver v1.

If the number in the firmware section is greater than the version on the computer, you should download and install the firmware update using the instructions on the download page. If a Driter Restore does not resolve the problem, you can perform a system recovery to return the computer software configuration back to its original state.

Have you checked the cable to ensure that it is seated properly? If an UpperFilters value is also listed, select UpperFilters in the right side of the window and press the Delete key. The folks in the Canadian Support Center are great!


HP PCs – CD/DVD Drive Is Not Detected (Windows 10, 8) | HP® Customer Support

Now I get to spend the next several days reloading all of my software First unit I bought from Fry’s had a bad hard drive. Right-click the devvice LowerFilters value and select modify.

The bezel of this drive is black carbonite. Follow the on-screen instructions to reinstall Cyberlink Power2Go, and then open the app. Resetting the power on computers running Windows 7 Under certain conditions the drive might lose communication with Windows, even after restarting Windows. HP says it’s a known problem A copy of the registry has been saved for back-up purposes to the Documents folder.

Click Startand then enter regedit into the Search field. Close the Registry Editor and restart the computer. After the computer restarts, select your operating system for devvice information about reinstalling Cyberlink Power2Go:.

To do so, skip to Step 3. If the drive name still does not displayreplace the cable, the drive, or have the computer serviced.